In a celebration of excellence within the marine industry, Lightspeed DMS unveiled the 2025 Marine RECT (Repair Event Cycle Time) Excellence and Innovation Award winners during Dealer Week in Tampa, Florida. This annual event serves as a beacon of recognition for dealerships and manufacturers breaking new ground in service performance and customer engagement.
With a keen eye on industry evolution, Lightspeed categorizes its honors based on exemplary benchmarks in service metrics. This year’s recipients not only met expectations but transcended them, reshaping the conventional standards of marine service and customer experience.
2025 Marine RECT Excellence & Innovation Awards
- Most Improved RECT Award – Gulf Coast Marine, Inc.
- RECT Performance Excellence Award – Rapid Marine Rogers
- Technology Innovator Award – Colorado Boat Center
- Fast Track Service Award – Devils Lake Water Sports, Inc.
- Marine Innovator of the Year – Barletta Boat Company
Brian Provost, CEO of Lightspeed, emphasized the significance of these awards, stating, “These organizations represent the future of the marine industry, where efficiency, innovation and customer care come together to create world-class service experiences.” His words underline a growing trend in the industry that prioritizes streamlined operations while enhancing the overall customer journey.
The awards, based on real performance data, evaluate aspects such as dealership productivity, repair speed, and quality of customer engagement at every touchpoint. The distinction of Marine Innovator of the Year celebrates a manufacturer that consistently leads in areas like technological advancement, collaborative operations, and dealer support, marking a significant step forward in the marine industry’s evolution.